Shipping & Tracking
vanzan canada offers everyday free shipping on all Canadian orders that are $49 and over,shipping over99+ all over the world, after discounts (before taxes and shipping).
Canada Post is experiencing further delays. Your patience is appreciated!
Due to a high volume of online orders and increased health & safety measures, our courier partners are experiencing significant delays. Orders may not be scanned at each processing facility, which may result in delayed or incorrect tracking information. We apologise for the inconvenience on their behalf and thank you for your patience.
Order Processing
After your order has been placed, you will be notified with an order confirmation email. Your order will be processed in our warehouse within 72 hours, subject to peak holiday periods. Once your order has been picked up, you will receive an email or text message from the courier containing your tracking information.
Cancellations
Although we try our best to accommodate changes, orders cannot be cancelled once the status has been updated as “Left the warehouse”. By placing an order with us, you acknowledge that the items order, and delivery information is accurate.
Exemptions to Guaranteed Delivery Times
Courier services we ship with cannot guarantee delivery times in the event of outside factors beyond their control and for which they cannot be held responsible. These include, but are not limited to: National Holidays, Inclimate Weather Conditions and Natural Hazards (ie: Floods, Wildfires, Hurricanes, etc).
Return
we dont accept return!